Ezami Support Center

How can we help you today?

Find answers for bookings, provider listings, payments, route management, cancellations, and account assistance for both passengers and transport providers.

Email Support

Reach our support team for bookings, account issues and provider assistance.

support@ezami.co.za

Call Us

Speak with our support team during operational hours for urgent assistance.

+27 00 000 0000

Support Hours

Monday — Saturday
08:00 AM — 18:00 PM

Visit Ezami

Frequently Asked Questions

Explore answers for passengers and transport providers using Ezami.

For Passengers

Browse available providers, select a route, complete your passenger details and submit your booking request.

Providers usually respond shortly after receiving your request with confirmation and pickup coordination.

Yes. Contact the provider directly or reach out to Ezami support for cancellation assistance.

For Providers

Access the provider portal, complete your listing information, upload branding assets and publish your transport profile.

Booking requests are sent directly to your dashboard where you can review passenger details and coordinate the trip.

Yes. Providers can create, edit and manage multiple routes and vehicles from the portal dashboard.